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Should I synchronize my blood pressure datas everyday?

Terraillon blood pressure monitors have 60 memories. Therefore, you can check your blood pressure 60 times (or over 6 days if you take it morning, noon and night) before synchronising your data. Nevertheless, we recommend that you synchronise your results regularly to ensure you can track your progress on the My Terraillon app.

English

Why should i use a reference temperature ?

The temperature varies according to the part of the body where it is taken. Therefore, it is not necessary to compare the oral, underarm, rectal, ear or forehead temperature results.

The temperature also varies from one person to another, according to age and the time of day.

It is therefore preferable to take a reference temperature when you are healthy. You can use these results as reference temperatures for comparison with those taken when you are ill.

English

How to sterilize the thermometer teat ?

You can sterilise the thermometer by immersing JUST the silicone rubber teat in a cold sterilisation solution. To do this, you can use the click-on plastic protective cap as a container. Note: you must never fully immerse the thermometer teat in a sterilisation solution or sterilise it in boiling water, as this could damage the electronic components.

English

How much time should i wait to take my child temperature ?

Place the thermometer teat in the baby's mouth and let him/her suck the thermometer teat for at least 3 minutes. Once the temperature has stabilised at the maximum value for 3 minutes, an alert signal will sound for 8 seconds.

English

On which stores is the My Terraillon app available ?

The My Terraillon app is available free from the App Store (iOS) or on Google Play (Android). To see the list of compatible devices, go to Support/List of compatible devices.

English

Does a guide exists for the My Terraillon app ?

Go to the product information for the My Terraillon app then to "Support & Assistance." There you will find a guide which explains how to create an account, synchronise a product, manage your profiles and read and interpret data.

English

Are the datas from my profile accessible from multiple devices ?

All data is saved to a server which is both private and secure. You can access it on your smartphone, tablet or your new phone if you want to change it. All you have to do is download the application to these different devices and enter your email address and password on the home page. Please note that there is a short delay between when your device receives the data from the product and when you can view it on another device.

English

How many profiles can be created on a My Terraillon account ?

You can create as many profiles as you like, but only 7 profiles will be visible and accessible from the "My profiles" space, which is why we recommend that you don't create more than 7 profiles per My Terraillon account.

English

What is the Terraillon policy toward the use of my datas ?

All data is saved to a server which is both private and secure. Terraillon promises not to supply your data (personal information and results) to third parties, whether for commercial or other purposes. Moreover, Terraillon promises not to use your data without your agreement.

English

How many users can be linked to my Web Coach bathroom scale ?

The Web Coach bathroom scale automatically recognises up to four users. You can link four profiles to it when you synchronise. When one of these four profiles is used, the data will automatically be allocated to the relevant profile. Note that if two profiles are very similar (in weight), the application will ask you who to allocate the data to.

English

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