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How can i start my electronic scale ?

Press the ON or OFF button to start your scales. The screen displays "----" then 0. For scales that come with touch keys, you just need to touch it lightly.

English

« BATT/LO » is displaying, what should i do?

Replace the battery. If the same message appears after changing the battery, contact your retailer.

English

How does the Automatic zero position work ?

The tare function enables the weight of the container to be cancelled.
- Place your container on the scales.
- Press the T button. The scales display 0g.
- Now you can add your ingredients.
- Press the T button again each time you want to add a new ingredient to return the scales to 0.

English

Where can i find lithium batteries ?

Our lithium batteries are of a CR2032 'button' type. You can buy lithium batteries in most large retailers or in specialist camera shops or other outlets.

English

What are the steps in filtering a Terraillon cartridge ?

1 – Physical filtration

The upper filtering membrane: Traps particles present in the water to help initial clarification.

2 – Natural chemical filtration

Active carbon filter: Traps chlorine and thus absorbs the odour and taste from the water. Also helps to filter organic impurities.

3 – Natural chemical filtration

English

What are the steps in filtering a Terraillon cartridge ?

1 – Physical filtration

The upper filtering membrane: Traps particles present in the water to help initial clarification.

2 – Natural chemical filtration

Active carbon filter: Traps chlorine and thus absorbs the odour and taste from the water. Also helps to filter organic impurities.

3 – Natural chemical filtration

English

What to do before filtering your cartridge ?

Immerse the cartridge to activate it and start the first filtration: all the air in the cartridge must be removed.

The first two filtrations may be blackish in colour: this is normal and not harmful. It is caused by tiny carbon particles coming out. The cartridge must be activated by 2 full filtrations before drinking the water

English

Are all Terraillon filters certified by the AFNOR standard ?

All Terraillon filter cartridges comply with the AFNOR standard NF P41-650, which validates the filtration of at least 80% of the chlorine present in the water, as well as the absence of bacteriological growth, throughout the lifetime of the cartridge (expressed in litres).

English

True or false : chlorine evaporates : it's not necessary to use a water filter jug ?

Yes, but you need to put the water in the fridge and wait 2-3 hours. This takes a lot of time, and means you have to like chilled water.

English

True or false : the filtration "filters" the limestone, which is a derived of calcium good for health ?

Calcium mainly comes from food (dairy products). Our cartridges do not remove calcium.

English

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